Best Buy

I visited this store (Northridge) twice for return. The geek squad were helpful both time to resolve my issue. I had to deduct 2 * for the item bought. I got a mini PC open Box Excellent. I went to this store 1st time because no power cable in "open box excellent" :) Then I had to go back again because the unit went into repair mode when it booted up. I could not do a return at store and took a while to create a FedEx label and drop it off to return. The service at the store was 5*. Just be careful buying open box from this vendor.

During the holiday season, my husband and I were told that if we opened a Best Buy credit card, we would receive 20% back in rewards. Based on that information, we signed up. At no point were we told, by the sales representative or in-store, that the 20% only applied to the pre-tax amount. We only learned this after noticing the rewards were lower than expected and calling Best Buy Rewards customer service. We then spent 45 minutes on the phone with customer service to get an explanation. Had this key detail been disclosed upfront, we likely would not have opened the credit card, as the promotion was not worth it to us. The sales rep was very quick to push the sign-up and payment process but did not take the time to explain important terms or ensure we fully understood what we were agreein

Best Buy has a lot of technology and appliances, Their selection is really great, I like their TV selection which is very great, Employees were professional and were on point most of the time, And were very friendly towards me and they do a great job explaining tech to people who are not as familiar with technology, I also do like their selection with computers and laptops, Ranging from Intel to AMD laptops. Overall, I would recommend this store for anyone who is going to get any electronics.

Had an awesome experience with the Geek Squad today! Huge thanks to Josh for being so patient and understanding with me. He really went above and beyond to help me out.

A solid Best Buy. Staff was friendly and the stock was good. To me it's one of the better locations in the area. It feels alive, still. While I don't want Best Buy to be our only option, with mom & pop shops dying off, this location is really not bad. If you don't want to wait a day or two from Amazon, this is a decent alternative.