Best Buy

I have PTSD from my former life so when I go into this best buy after work and I am dirty and disheveled the staff here following me or lurking as if I am going to steal something puts me on edge. I understand how the few stigmatize the many but for a kid half my age with none of my experience jumps to judgement because I am a hot mess is not right. Especially since I cant get out of the store without spending over $100.00. Do better best buy maybe don't have a 20 year old kid as the manager and remember the dirty cowboy with torn up cloths on makes the things that go into the airplanes you fly in. That is my rant.

Excellent shopping experience! Jackson helped me with getting the Hohem M7 phone gimbal. Very professional staff!

Terrible. Bought an open box $2200 TV and they did not include all the parts. Aren't you supposed to check an Open-box item for all parts and accessories before selling it to another buyer? I only purchased the "Excellent" condition of Open-box... what a joke. Best Buy CS wants me to drive another 5 hours back to the store to get the replacement parts. How about we throw good money after bad with these jokers? No thank you. Done with Best Buy for good. Should have just bought the TV at my local Sam's or Costco. How are you guys still in business? Best Buy is becoming Radioshack fast.

My wife bought me a remote start for Christmas. I was super excited. We got scheduled to have it installed and the night before we got a call that the installer was sick and we needed to reschedule. I was like ok it happens. We rescheduled for 2 weeks later which was the quickest we could get in and what do you know, 7:30pm the night before we get another call that the installer has become "ill". I am beyond frustrated and have since returned the remote start and am going elsewhere. If this is how they do business, no thanks.

From front door greeting and making an exchange I was pleasantly surprised by the customer service from younger employees. Unfortunately that is not always the case now days. Special shout out to Hannah who spent time with me to insure I got the right product. Well done, Hannah! Also the exchange process was a piece of cake