Best Choice Roofing

I’m not sure where to start but I will make this as brief as possible. And I am not one to complain or leave reviews of a business. I was very excited about getting my new roof from what all was promised and assured me back in February of this year. I was told that all of the roofers were W-2 employees they do not subcontract anything. This was not true. I was also told that they would replace any damage decking of the roof if it needed to be replaced. I also showed them a roof joist that had some water damage or termite damage that wasn’t addressed at some point before I owned the home. I was told that if I bought the premium package that this would all be replaced in the extra cost of the upper tier package I was buying. This was not true. So the $6600 roof then became $8600. I would not

I had a great experience with Best Choice Roofing. Garrett Grubbs I believe came out to do my roof inspection and was extremely informative, professional, and honest throughout the entire process. He took the time to explain everything clearly, answered all my questions, and never made me feel pressured. It’s rare to find someone this knowledgeable who genuinely cares about helping you understand your options. Highly recommend asking for Garrett if you want someone you can trust.

Dominique and Garrett were fantastic to work with. They explained the process thoroughly. The crew came out shortly after we signed our contract. The crew worked hard and had the job done in one day. Dakota was also a pleasure to work with on the backside. He went over how the roof will go on, and explained what the guys would be doing before they even came out.

Hey I just wanted to comment on how Aaron G. Did with helping me go through the hassle that comes with getting a claim from insurance companies. He evaluated and estimated that I would be eligible for a claim on my roof due to a hail storm earlier in the season. With that being said he was able to work with me and with patience was able to set up a meeting with him and his manager Garrett. Garrett was super helpful with helping me find the best shingle and questions that I had and Aaron was a great person, down to earth and genuinely wanted to help me out. Thanks again guys!

I first started working with one of their salesman. He was a great guy and the second gentleman that came out was also a great guy to deal with my roof needed replacing due to the wind blowing the shingles off, and they fought with my insurance company and did a fantastic job of staying on it. However, one of the gentlemen left and went to another location and I was put with a third gentleman he seemed like a nice guy however, the stuff that he mentioned was different than the first two guys extra charges having trouble getting in touch setting appointments was absolutely horrible. Follow up was horrible. The job quality was horrible. I had multiple issues after the roof was put on, however, after a month of the roof being completed, I did get those problems fixed except for one major issu