Best Heating and Air Inc

I typically refrain from leaving negative reviews, but after enduring four years of ongoing issues, I feel it is necessary to share my experience and strongly advise others to avoid this company. We purchased a new HVAC unit from this company four years ago. Since then, we have had to contact them repeatedly due to the unit either shutting off unexpectedly or blowing hot air. On multiple occasions, they attributed the issues to a blown fuse or insufficient insulation. Each time they came to our home, they appeared visibly annoyed that we had reached out—despite the fact that I was trying to maintain a livable environment for my young child in a home that regularly reached temperatures near 90 degrees. During their most recent visit, they again blamed our insulation. I explained that this

Very nice and professional and reasonable prices. Not out of this world like some others. We have used them for years and have never been disappointed.

These guys have always been efficient and very polite. They explain things and were always on time. If something else came up (as things do when it’s an older house) they immediately came and told us and they found a solution effectively and at an afford rate. Will definitely use them again if need be in the future. I would recommend them to anyone need good work at an affordable price!!!!

After being ripped off by a home warranty, Best Heating & Air gave us a second opinion. They kept the unit running for another 6 months until we were ready for a new system. They had to modify and adjust the new one to fit. we were very satisfied and highly recommend.

I have known the Spurgeon Family for over twenty years. Carl and his team have always been prompt and fair with the price of service. Best Heating and Air has put in an upstairs unit in our first home located in Kodak. Years later we moved to our second home in Sevierville, Carl and his team replaced our entire unit when it went out. My Mom’s (71 years young)unit quit working during the Summer, Best Heating and Air rushed out to Seymour and had her house nice and cool within the hour. Best Heating and Air is the only company I trust for my Heating and Air needs. They are true to their word and back it up with extremely high quality care and service. Billy and Krista Marshall USAF Retired