Best Plumbing Service Eureka MT

Koocanusa plumbing is amazing! Woke up to no water this morning. I called them at 8 am, they were out within an hour and the project is completed and I have water again!!! Many thanks to the very friendly gentleman they came out to help. I will sing your praises to everyone!

I’ve used them for many plumbing problems and got prompt response and good service. About a month ago I called saying I needed to have a commode removed. I called again, no report of my first call. Said they’d get back to me. No response. I got a handyman to take it out. I called to have commode and sink installed. No response. I stopped in to purchase something and filled out another request. They had no record of my prior calls. I called and said I needed a plumber and asked them if they could give me a rough idea of service. He said he’d put it on the request stack. They had no record of my prior requests! It’s gone from efficient to sloppy customer care. In over 15 years I’ve never seen the business run so carelessly.

I would give them zero stars. They dont care about the locals... They have a credit card only charge notice, yet they are charging that to all cards. Made a hefty putchase, and of course, I paid using a debit card to see that the charge was applied... I called the owner about it and he said that he is busy going to a wedding while hanging up the phone. If I had the warning for all cards, I would rather walk 100 feet to the bank and pay cash... the sad part is that the hefty fee I paid isn't helping the business, just some ricch guy somewhere on this planet. Then helping the local business is a sham.

Would give less if I could. Called them 8 days ago with a hot water tank problem and no call back. Then they call on Wednesday at 8 am saying they will be there in 30 minutes, had an appointment that I couldn't cancel, told the guy I would be home at 1130, no call no show! I called them again on Friday and still no call back

I have left a message every day for 8 business days for a call back to discuss a new build for rough in pluming. I have yet to hear back. I hate giving such a low rating, hopefully they call me back and I can change it. Edit - Wow these google reviews really work. I got a call back from them about 40 minutes after i wrote the above review. I have adjusted their rating up from 1 start to 4 stars. Would have been 5 if I had not had the run around in the first place. They are very helpful when you do get a response.