BESTCOMFORT HVAC-R INC

WOW I WISH I HAD READ THESE REVIEWS BEFORE HIRING!! For starters, our first meeting was scheduled on July 13, 2022 at 2:30pm, Wednesday…he did not arrive until 5pm…he gave me a quote $900 to install a ductless system including a line cover set ….he began work immediately however by 9pm he had not yet finished installing the Indoor unit….he did not return until 2 days later 7/15th, Friday…approximately sometime after 7pm….again not finished he returned Saturday7/16th and finished installing the outdoor unit around 12:30am in the morning. I paid him $900 in cash thinking the job was complete other than the line cover set being installed. We scheduled for him to come back Monday 7/18th to put the line cover set on….between Saturday and Monday I noticed a water leak on my wall from the indoor

Save yourself time, money and headache and from being ripped off. Condider yourself warned. If you have read any of the previous poor reviews, then you have read my story as well. Two months of being ghosted, of appts set and then broken without word. Excuses of being sick, problems with truck, problems with having gas money, problems with being sent the wrong inside unit. Two months of headache, AFTER he had demanded and received half of the money upfront to start the job. He took away the old compressor unit, and left UNINSTALLED a new Mr Cool unit. After he texted demanding another payment “to finish” the job, i told him to NOT return, and i would hire a reputable company to get my heat pump installed and running. It was done the next day by a good HVAC company. The problems i had with

I had to use this company because of having a home warranty with Choice Home Warranty. They sent this person out to my house. This man is a THIEF. I paid him up front, to order and install a new replacement a/c system which the home warranty company approved. He took my money and ran. If you have any sense whatsoever DO NOT use him, and if you have a home warranty service, ask for someone else.

Ghosted me. Gave them plenty of time for scheduled appointment. They did not communicate with me at all. Reached out to the owner and the secretary multiple times and was rudely dismissed. Highly advise against using this company as they will not show up or respond.

Don’t bother with them. They made an appointment with be via our home warranty company and never showed up. Never called to let me know they weren’t coming either. Very disappointed.