Better Plumbing Co

Unfortunately I cannot give a great review. Called Better Plumbing out to come get our drain unstuck. The two that came told me that our cast iron pipe was collapsing and needed to be replaced, but they could get it unstuck for now. If I poured grease down the drain, the clog would likely re-appear. I told them to go ahead and get it unstuck, and I'll consider my options. They get the drain going again. Charged $350, when I was quoted "about $300" but oh well.. Two days later it was completely stopped up again. I hadn't even used the kitchen to cook in those two days, so it wasn't clogged due to grease. I called Better Plumbing again and they told me the pipe was collapsed and needed to be replaced, but they could come back out for another "couple hundred" I called Roto-Rooter who came

He was originally scheduled by Double R Home Sales we bought a mobile home from to repair some leaks. He never called so the following week I got the contact information from Rick at Double R. I contacted him and he told me they got the wrong number. I said that happens and asked if he could come out and do the repairs. Scheduled for Tuesday, never made it, no contact on Wednesday, contacted him this morning(Thursday), he said he will be out today. Arrived after 5 pm then asked if we were paying for it, when I reminded him Rick was he said he's not doing that and just left. Totally unprofessional, wouldn't recommend to anyone.

I had to keep waiting on other companies that were busy and could not work on a drain leak under my house. i called Better Plumbing and they cam out the next day. They were very respectful to my family members and very detailed on the issue and the repair they made. Reasonable rates and very friendly people.

Unfortunately I am having to change my review. Mitchel did come out and "fix" everything. Charged me a total of $500 to switch some pipes around. Left and the master bath, and washer, only ran hot water. Took them two days to come back out. Said they fixed it again but the washer is still only running hot water. They said they would be back Monday. It's now Wednesday and they will not even return our phone call. This man jipped me out of money and then tried to charge me $100 MORE to hook the dishwasher up. I do not reccomend this company or whatever they call themselves to anyone. Not even my worse enemy.

The young man that showed up was on time, very polite and professional. Did the job quickly, however, he could not finish the job because the landlord would not pay to have the problem fixed properly. Was NOT the plumbers fault it was not fixed. He did an awesome job. Will most definitely use them again!!