Beyond Cooling LLC

I can't express in words how very PLEASED and THANKFUL I am for Marvin and his company, Beyond Cooling LLC!! I had never heard of him, but he came HIGHLY recommended, so I decided I'd give his company a shot at installing a new and energy efficient HVAC (my old unit was 15 years old). I'm so GLAD I selected him!! Marvin provided me with an AMAZING and top of the line HVAC at a price within my budget!! He was thorough, professional, and explained everything to me in detail. But that's not all!! Marvin helped me fill out an application for a 2 year interest-free loan for my HVAC just days before Maryland discontinued the Clean Energy program for loans. Because of Marvin, I was approved for the loan, received the $2,000 tax credit, AND $4,000 off the cost of my HVAC (BGE provided the $4,000

I don’t even know where to begin describing how wonderful it was working with Marvin and his crew at Beyond Cooling. I’ll never call anyone else again! I reached out to multiple hvac companies over the summer, desperate to get a ducted system in our 1952 cape cod. Our summers were HOT and winters were cold. We were rolling with window AC’s in our home and it’s been rough. Finding anyone to reply quickly and kindly was difficult, except for Marvin. He replied the same day and was out quickly to do a detailed estimate and describe his suggestions. I was upfront with him that I had no idea how we could even afford it, but he still took his time with us and never once pressured us. He connected me with an incredible financing company so I can afford the payments and the process was really eas

Marvin came on Tuesday to diagnose my heat pump and confirmed it was not working. He said he would return Wednesday to fix it. That was pushed to Thursday, then pushed again to Friday. On Friday, after multiple delays, I was told he could not come back until the following week. This left me with no heat going into the Christmas and holiday week. He then offered to come over the weekend, despite knowing this building well and knowing that contractors are not allowed on weekends. That was not a real solution, it was an empty offer made after days of missed commitments. At no point was another technician offered. No contingency plan. No urgency. Just repeated rescheduling followed by abandonment at the worst possible time of year. If you value reliability, honesty, or basic follow-through

Avoid at ALL costs!!! Tried calling to learn more about their pricing and availability and after deciding to shop around due to a high dispatch fee, they just hung up on me without saying a word!!! Yea I prefer to work with people that don’t just see me as a dollar sign. Definitely made the right decision NOT working with these guys.

My heat pump died in the hottest days of July and I contacted Marvin at Beyond Cooling who was referred to me by another trades person after another company tried to gouge me. He found me an incredible high efficiency system at a great price, included the filter type and UV light that I wanted, and his team did an incredibly clean and professional installation. He also helped to process the BG&E rebate for the system and the warranty. I'm extremely grateful and pleased with Marvin's work and will continue to use him and the Beyond Cooling team to maintain my new heat pump. I couldn't recommend him more highly.