Big Bill's Appliance Service

Mobile, AL · Appliance repair service

Rating
4.0/5
★★★★☆ 4.0
Reviews
20
Rank in Mobile
#154
of 575 home service pros
City Percentile
29%
rating percentile
Address
Big Bill's Appliance Service, 2575 Wagon Tongue Dr, Mobile, AL 36695
Phone
(251) 751-9239

Big Bill's Appliance Service is a home service pro located in Mobile, AL. It is one of 575 home service pros listed in Mobile. Its 4.0-star rating is slightly below the Mobile city average of 4.4 stars.

Customer Reviews

★★★★★ 5.0 Sandra Guy · Feb 2026

I have used Angie with Big Bill’s for years and she’s the only one I trust to give me honest and accurate appliance service. Everyone I know uses Angie and always gives her the highest praise. If you need appliance service, call Angie, she’s the best!!

★★★★★ 5.0 Samantha Chirichella · Oct 2025

I wish I could give 100 stars to Angie and her company. Prompt and affordable service anytime I have called her. She has helped me both with my dryer and my dish washer and both times I was so grateful she made availability for me, was able to identify the problems and helped repair and made recommendations for future appliances when they needed to be replaced. Very knowledgeable, honest and trustworthy. Thank you for your service!

★★★★★ 5.0 Kiaya Vendetti · Sep 2025

Angie did an exceptional job! I was so impressed on how quickly she located the issue, fixed it on the spot and even had a replacement part for why our dryer had been squeaking! She was a blessing and not overpriced!

★☆☆☆☆ 1.0 Hugh B · Mar 2025

Don't waste your time! Called for an appointment on Monday, March 10, 2025, for repair of my dishwasher (not functioning) and oven needed a new light fixture, and was given an appointment for "before 1:00 pm Thursday" (3/13). At just before noon on Thursday I received a voicemail message from Angie at Big Bill's indicating she was enroute to my place for the scheduled appointment and to call back to confirm receipt of her message, and which I did within a minute or so of the missed call receiving the message, leaving a voicemail myself that I had gotten it and was awaiting her arrival. When Angie arrived she asked the problems and I repeated the problems from what we discussed Monday when I made the appointment. And, since she was unable to get the dishwasher out from under the counter

★☆☆☆☆ 1.0 Darla Bellman · Mar 2025

Horrible experience. Overcharge for parts and totally unreliable. We waited for over 2 weeks to have our washer fixed. Angie called on Monday and said the parts would be here on Tuesday. The repair time was set for Wednesday before 1. Angie called and left a message she was headed our way. She never showed. I called and demanded she come today as she said she would. Angie stated she had 9 service calls and couldn't do it today. I said if you can't do it today don't bother and I called someone else. Awful service. In response to Angie's comment, I was outside when you called. You said in your message you were headed my way. You said nothing about waiting for confirmation before coming. My time is just as valuable as yours. Your awful service has been documented in several reviews. I guess I

Accessibility & Amenities

✓ Repair Services ✓ Appointment Required

Services

Appliance repair service

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This listing is informational. Contact the business directly to verify credentials, services, and availability.