Bill Fry The Plumbing Guy

I woke up on a Saturday morning and found that I had water running down my yard and driveway. I called the city of Independence and they came out to have me shut off to prevent major damage. Unfortunately they were unable to do so(my curbstop was broken as well as my line had burst). I then contacted several companies for estimates. Some came in at a slightly lower price for the job. However the technician Kyle I dealt with from Bill Fry was the clearly most knowledgeable of all I dealt with. I had attempted to get financial help though another company, and was denied. I then called back to Bill Fry's company and not only was I greeted with respect and understanding. The owner Dawn(Bills wife) got on the phone with me personally and made sure that all info for financial help was i

Michael was on time , very friendly and professional. I really enjoyed talking with him for a few minutes after he fixed my issues (on the first visit). He also explained the benefits of joining the Bill Fry maintenance program. It is peace of mind and worth the annual cost. I will recommend Bill Fry the plumbing guy to anyone that will listen.

Great company. We had them remove 2 hot water heaters and install a tankless system at our home. Major purchase but they were all ridiculously professional and left my home clean and in better shape than it was before. We will definitely use them for any future needs!

Kyle did excellent work for us after another company wasted our time wanting to do an unnecessary solution that would have cost almost double. He demonstrated integrity in another matter as well proving a trustworthy character to work while I was away. Quick as well. Jackhammered out that cracked pipe for us, looked over everything and did some tune ups. Thank you much! Will use him again and his referrals.

Both of the guys I worked with were great. The first came to diagnose and order the appropriate parts. The second person was there in less than 2 hours and was able to complete the work in about an hour or so. All done the same day and cost about half of what I expected based on dealings with other companies.