Black Rhino Floors

This is the second floor we’ve had done by Black Rhino! Our other floor is 6 years old, and is still perfect! David did a wonderful job on installing our 2nd floor! Black Rhino is the best!

We’re extremely pleased with how our epoxy floor in the basement turned out — the final product looks fantastic and completely transformed the space. Brian was responsive, professional, and easy to work with. There was a small post-install issue, and what really stood out was how quickly and thoroughly it was addressed. Communication and follow-up were excellent. Would definitely recommend.

We had an excellent experience. The installers were incredibly respectful of my property. They ensured no mess was left with careful preparation at the start and great cleanup at the end. Plus they were just generally nice guys who I felt comfortable having them in my home all day. My basement floor looks fantastic. It was transformed from a bunch of loose or missing tiles to a smooth single good looking surface that has me thinking of all the ways I can now utilize the basement.

Black Rhino refinished our garage floor. It looks great. I found Black Rhino on line. A meeting was set. Before the meeting, I was called to confirm. The owner met with me at the scheduled time. We agreed to proceed and an install date was set. They showed up on time and completed the project, on schedule. We are very happy with the floor and the contractor

I have over 75 emails and only those were used for this as then everything can be verified. FACTS: On 6/10/19 the floor was installed. PROBLEM #1 6/11/19 “STICKY” floor PROBLEM #2 6/12/19 Fixed but still “STICKY” PROBLEM #3 6/15/19 Fixed twice already but still “STICKY” PROBLEM #4 9/22/19 Skips in topcoat. They finally gave me some and I fixed it myself. 10/29/19 (time waiting 26 days). PROBLEM #5 5/18/20 Floor loose by step, repaired 7/10/20 (time waiting 52 days). PROBLEM #6 8/19/20 Top coat peeling off step and it is “STICKY” underneath, repaired 8/28/20 (time waiting 8 days). PROBLEM #7 6/7/21 Loose flooring in the southwest area, repaired 9/8/21 (time waiting 92 days). PROBLEM #8 7/1/22 Loose flooring 2nd time same area, repaired 10/19/22 (time waiting 109 days). PROBLEM #9 11/26/22 L