Black Tie Plumbing

If you value clear communication and competence, avoid Black Tie Plumbing. Our experience was a catalog of errors, from deceptive pricing to a botched timeline. After foundation work from their partner company resulted in four sewer leaks, we met with Ruben on December 22nd to verify the leaks and work needed. He explicitly confirmed twice that two quoted figures were for different levels of work. The next day, the quote arrived with the costs combined, effectively doubling the price by several thousand dollars. After we expressed our concern, Ruben was apologetic and said he misspoke. We were told work could not start until after the holidays. What was scheduled as an 8-day job turned into a multi-week ordeal: 1/16: Work began after Xavier scheduled with short notice calling wed 1/13 at 4

I am not The only one look at there reviews idk who is driving that suv but he drives crazy he almost hit me in the back please do better. I took a pic so you guys can see not making this up

No one wants to hear they have a slab leak but Black tie made it bearable. Pedro and Ruben were very nice and explained everything very well. Michael, who fixed the leak and Joshua, that helped with the city inspector were both great and patient with me and all my questions. Even the contractors that did all the hard labor were very respectful. Could not be happier with the work.

I’m sorry, I have to be the one to rate a company based upon the driving habits of their employees, but I believe this shows a lot about how they view the people they serve. I was driving along I-30 here in Arlington when one of their drivers (license plate: NNP7325) passed traffic on the outside of a lane, almost hitting my vehicle among others in front of me. They choose to cut off a driver in front of my lane of traffic causing my inventory to shift dramatically. Later, as traffic was thinning out, they appeared to be in no hurry at all, likely not responding to an emergency, but rather not wanting to wait and just put people in danger for no reason. Unsafe driving, especially in a company vehicle, for no apparent reason really reflects poorly upon a company. If this company stands by t

Josh & Ben are professional and knowledgeable. They took care of a major drain problem in a large complex without disturbing the tenants. What great guys. What a great company.