Blue Moon Backyard & Pool Inc

We were extremely pleased with the experience we had with Blue Moon. When you hear all the horror stories about other pool installers this didn’t happen at all with Blue Moon. We didn’t have any during the entire project. All their contractors were top notch, polite, and professional. We had no issues with the quality of work, timeliness of the project, and communication during the entire project. From the initial site visit, project design and quote with Jeanne, to project management with Joel, Brian, and Luke, Site preparation and excavation by Gary (The best!!), concrete & walls, pool construction, electrical, plumbers (Didn’t get all the great skilled trades names), but they were all professional. Sara came and initially opened the pool and taught the “Pool School” classes. Afte

Typically I do not leave poor reviews but after three months of paying for a service that I never received properly I felt I needed too. For three months each week I had to call in to tell them the tech did not clean the pool. Each week they apologized and resent someone out to half heartedly to clean the pool again. Excuse after excuse we still gave our business to this local company. Finally this month we called to cancel and ask for a refund since they hadn’t performed the services correctly and now they insult us and say it a pool gel coat issue (had it checked, not the issue either). Told them we went and treated and cleaned the pool ourselves (someone had to do it for gods sake lol) and told them the how great the pool looked so obviously it’s an issue on their end. The argued with u

Blue Moon recently completed a 44 ft. pool for us, plus a sun deck, and hot tub, along with 6 ft. walled lanai. We have been very pleased with the quality, timeliness, and communications at each step of the process. When we decided to put in a pool, we consulted our neighbors...some of them had not-so-good experiences, but they all recommended Blue Moon. This was our first pool and Jeanne & Greg led us patiently through the planning & design stage. Our contact then shifted to project managers Joel, Brian, and Luke. These guys were fabulous in their communications, suggestions, and attention to detail; they made frequents stops to monitor progress and to keep us informed. We've also been very impressed with the contractors & support teams that Blue Moon used for excavation (Gary), concrete

We had a fantastic experience working with Blue Moon Pools. From the beginning they took the time to look at our property, sit down with us, and custom design a pool that was right for our property and needs. From there we had a ton of custom choices to dial in to get the aesthetic just right (tile, pavers, water features etc.). They communicated the timeline and stuck to it, the only delays coming from the county, not them. Any minor issues in the construction or punch out once done were addressed quickly. Overall great experience and glad we decided to use them!

We finished pool school with Sara today. She explained and demonstrated all facets of our pool clearly. She welcomed questions and took the time to explain. Sara walked us throughout cell phones and apps in person perfectly . We are hiring Blue Moon Backyard Pool for our service without reservation. Sara The Service Manager sealed the deal.