Blue Mountain Plumbing, Heating & Cooling

Communication was terrible unfortunately. I hope everyone is okay since we never heard from the repair person who was supposed to help us. Called in and requested an urgent visit. The call service said someone would be in touch. We received an automated text message, but that was it. In the next four hours, we called two more times simply asking if someone would be out that day. For a $189 urgent fee, I think that’s a reasonable request. Never heard anything, so we canceled with Blue Mountain. Unless there were extenuating circumstances, I would not recommend.

We had previously used a different plumbing company but saw lots of Blue Mountain vans in our area so we thought we would give them a try. Unfortunately, we believe they took advantage of us on the charges. We had a small intermittent leak from our toilet. We knew the float stem and flapper valve would need replacing to resolve the issue. Their technicians said it would cost $434, but they would waive the $129 service fee for the visit. My wife asked them for an itemization and they said that's what a toilet repair costs, no itemization! I recently had shoulder surgery or I would have done this repair myself. The replacement parts cost less than $50. So I could pay the $129 service fee and still have a leaky toilet and have to call another plumber who would also charge another service fee

Our A/C stopped working, and Blue Mountain had someone at our house within an hour of calling! The tech showed up right on time, found the issue (a capacitor), had the part on hand, and fixed it immediately. Fast, professional, and super efficient. Highly recommend!

Amazing technical work and customer service ! As a new customer we purchased the Plumbing and HVAC Partner Plan. Our first regular safety inspection was scheduled a week out. I had a needed repair and spoke with the office manager, Donna who scheduled the repair and inspection that morning. Thank you for your kindness and flexibility ! Jared and Zach (in training) were our technicians. We were positively stunned by their knowledge, expertise, and courtesy ! Jared was most helpful in explaining the results of the inspection as well as providing us with a prioritized list of recommended maintenance and repairs. Could not be more pleased as a new customer with Blue Mountain Plumbing Heating & Cooling ! Thank you !

I have used Blue Mountain for a number of years now... for the reasons checked below, but for many other reasons, a well. I usually see a technician named Jared who is and has always been so talented. Jared has repaired so many things in my house!! I always like working with this company. They will let you set up appointments via text, which I love because I hate to talk on the phone. Blue Mountain is a wonderful, thorough and professional company!! Hire them!!!