Bluegrass Landscape & Snow Management

I just watched an employee of this company run through a stop sign in Tower Grove in residential neighborhood. He made no attempt to stop. I wouldn't do business with this company.

We've have been a Bluegrass client for years, starting with our very first meeting with Matt Voss. Over the years, we have had excellent account managers. Currently I'm working with Chris Webb who has maintained the level of customer service I've come to expect from Bluegrass. Chris is really on top of things, and he is always very responsive to my questions and thorough with his answers. Bluegrass crews are task-focused, courteous and skilled. As a property manager, it's a delight to work with genuinely professionals who understand the importance of their role in maintaining the property through all seasons. I appreciate the dedication, hard work and integrity of the Bluegrass staff. Thank you for the opportunity to express this!

Just poor communication. For the last two years, we received their flyer about their services, so we wanted to give them a try. We are a busines who communited with this company well in time and prior to a snow storm. We were given the contract on a Friday. I signed and sent it to them, then the snow came. I called, emailed, left messages..nothing. Today, I called and after holding long, a guy that works there said "sorry, but our guys are tired, and you sent the contract super late. We are not taking contracts now, but we can to it for next year." Are you serious! We turned down others because the contract was signed and sent back to them. It was also dated for services that were to begin prior to the snow. I typically do not write reviews because I prefer to give businesses a "get out

I was fortunate enough to do business w Bluegrass Bridgeton MO by accident and was impressed w their professionalism. I reached out to Bluegrass and they responded quickly & integrity. In a world where sometimes people just do enough to get by, Bluegrass team really went above and I appreciated the great experience.

I have 4 commercial buildings that Bluegrass performed lawncare for the 2020 season on. They used round up on the edges of my mulched trees and along my retaining wall which killed all the grass, they billed me for work not done, they completely forgot to invoice me for 2 months and then sent my file to an attorney. The attorney "does not have time " to call me back, and Bluegrass will not answer my calls. I have never had a landscape company perform in such a poor manner. And I have never been sent to an attorney for collections when I was never invoiced in the first place. I would never recommend this company to anyone! Stay away from them.