BM & Michaels, LLC

BM and Michaels has been nothing short of amazing. I started having issues with my a/c in 2022 on July 3rd. They came out on July 4th, a federal holiday. I was advised that my inside unit coil needed to be replaced but that they could get me through the summer, with plan to repair in the winter. Due to unfortunate circumstances I was unable to get the repair done and realized by late March my a/c was again not working. They were able to schedule an appointment the same week I called. This time both my indoor and outdoor units need to be replaced. (Darn fixer upper). With in hours of confirming I wanted the work done, they had an install date scheduled. Brian (Technician) and Mary (Business Manager) have been incredibly responsive, kind and caring and professional. They have also a seve

I was assigned BM & Michael via my home warranty company. They were fantastic. While I was concerned due to some of the negative reviews I read, my experience was entirely positive. I was assigned Brian as my technician, and he was a true professional and very courteous. Very happy with my experience.

Avoid this company like the plague. I was assigned this contractor by my home warranty company to repair my air conditioning system back in September. They came out and assessed the system and said just the compressor had to be replaced despite two other contractors having said the whole condenser needed to be replaced. They then changed the compressor, but by the time the job was completed it was October and Brian said that it was too cold outside to be able to assess if the system was truly fixed. He told me to call him in the early summer when I turned the air conditioning back on and he would come to just verify everything was working fine. This is what I did at the beginning of June and I made an appointment with his wife Mary. The morning of the appointment we got a call tellin

I found this company through a home warranty company. I kept them as my HVAC repair company after getting away from the warranty company. I highly recommend them. Brian (repair tech) is very nice and knowledgeable and Mary is always friendly and helpful! They are an honest hard working business and I will continue to use them for my AC and heating needs.

The first hot spring day in March, uur upstairs AC until stopped blowing cold air. BM & Michael's was recommended by Old Republic, our home warranty company. I was a little concerned because the google reviews were mixed, but figured we would give it a go. We easily scheduled work for the next morning, probably because only princesses or menopausal women like me were even turning their air on in March. They dispatched Brian S who arrived right on time in his covid mask and booties. He inspected the upstairs system and isolated the fault to a capacitor. He happened to have a replacement part on his truck and once he installed it, we were back in business. He recommended that we call back to do some preventative maintenance so we will have a smooth summer. I remembered to write the r