BMS CAT Houston

Great experience from start to finish. Randy and Greg were responsive, flexible, and went above and beyond—meeting early to accommodate my schedule and staying on top of the insurance process. The crew was professional, communicative, and did excellent work, with special thanks to Abel for making sure we understood everything along the way. While there were a few minor hiccups, they were handled well, and the end result was a 100% win—I would gladly recommend this team.

We’ve had an outstanding experience working with BMS-CAT. Their team consistently does a great job for CISD with remediation and reconstruction after all types of water and fire damage. They are professional, knowledgeable, and extremely responsive. What truly sets them apart is their 24/7 availability — no matter when an issue arises, they respond quickly and get us taken care of right away. Their reliability and quality of work give us complete confidence every time we call on them. Highly recommend BMS-CAT for any disaster recovery and restoration needs!

A large group of workers came to pick up my items. Some of the workers were not working like they should. My furniture and belongings were not given the proper care. Some of my furniture was damaged. I was told I would be compensated for a large desk they broke. I was without my bedroom set for a few months as hardware was lost. Some household items were damaged or broken. My formal dining room chairs were cleaned when they should’ve been considered a loss. I had to reupholster them. One leg of my entertainment center was broken. My bicycle was misaligned. God only knows where my furniture was stored. They left piles of items: clothes, my wedding dress, roomba, papers, buckets, in the corner of the garage. In the bedroom pictures of my kids were left on the floor. Half of my belon

Outstanding Project Coordination & Restoration Support Mike was an excellent project coordinator throughout our home restoration process. From start to finish, he was professional, organized, and extremely responsive. He kept everything on track, clearly communicated timelines and next steps, and made sure every detail was handled properly. What really stood out was Mike’s commitment to making a stressful situation easier. He answered questions promptly, coordinated crews efficiently, and followed up to ensure the work was done right. His knowledge of restoration services and attention to detail gave us confidence every step of the way. I highly recommend Mike to anyone needing restoration services. He’s dependable, knowledgeable, and truly cares about delivering quality results.

DO NOT USE THIS COMPANY! There's no accountability and they hire thieves . An entire crew stole jewelry from me. That means the driver, the supervisor and the ten person crew were in on it. The damage to my home was extensive. They were heirlooms that cannot be replaced. Things I got from my deceased mother. Things I had from my home since I was 9 years old. They stole everything. The way this was handled by BM and Joe was a joke. Unfortunately if you dig a little this is a common thing that happens with this company.