Brian's Professional Floor Covering

I cannot say enough about how positive our experience was with Brian’s Professional Flooring. From my very first interaction with Jesse, who found me a beautiful hardwood option at an excellent price, it has been A+ customer service. Jesse quickly scheduled a visit to our house to measure and discuss options, promptly got us a quote, ordered materials immediately on our deposit, and followed up on custom vents. He assigned the installation job to husband and wife team Marcos and Junie, who were like poetry in motion, they worked so well together. The moving of furniture (and re-positioning of furniture once the floor was done) was amazing to see. The floor is gorgeous and I am so happy we entrusted the project to Brian’s and specifically Jesse (and Marcos).

From start to finish Jesse the salesman has been accommodating. We wanted a special order floor, he was able to get at a fair price and exactly what we wanted. Marcus his installer did an amazing job though ran into a slight problem, our home is over 100 years old so to be expected, Jesse was able resolve it quickly and to our satisfaction. I would recommend Brian’s flooring.

UPDATE 2: Since my original post, several people came out to look at the floor and door. They took measurements and replaced the door, trying to color match (pictures included). They also fixed the major separation in the tiles. Thank you for the rapid response and fix! UPDATE: Within 12 hours of posting my original review, I was contacted about my post with an acknowledgement that the work was poorly done and a pledge to make it right. It was refreshing. It took me over a year to notice many of the defects (other than the door), and I never complained or reported it to the owner. This was the first he heard of it from me. My previous complaints were all to the installers (that I was told are no longer with the company) while they were doing the job -- never to the owner or manageme

We just had our kitchen and laundry room refloored with a new subfloor installed. This was within a week of our contract! Excellent job. Highly recommend.

Jesse is wonderful to work with. He took the time to listen to what we wanted and then was able to show us a product that we love. They prices were reasonable. They were quick to deliver and install. The installers are a husband and wife team who did a great job. Sally is new in the showroom. She is great with color! We highly recommend Brian’s!