Brickell Arch

Ticket machine eats the ticket, there are no instructions on it, no phone number. The exit barrier machine doesn't read the ticket so you can pay but coveniently has the option "lost ticket" and easy to pay via card.

Signs everywhere in the garage state that you should pay at the paystation before returning to vehicle. However, the Pay station machine doesn't work properly, it will swallow your ticket then not allow you to pay. This forces you to pay the $30 lost ticket fee at the exit gate. Perhaps the payment process at the exit works ok, but otherwise seems a touch scammy...

Parked overnight. No issues with payment. They must have fixed their machines. Free EV J1772 chargers available on floors 6 and up.

i wish i could gave negative star! You will never get out from this garage. Old machine could not recogznie the card or no other payment method. The staff can only threat to tow your car rather than actually help. Automate machine was broken for a week.

The machine kept spitting out my card and would not take payment. I called the help button and no one answered. I was kept 20 minutes in a dark deserted garage and couldn’t get my card out. This was for a $12 charge. I tried canceling the order, I was desperate to get our. Then a $30 charge went up on the machine and miraculously the gate opened. I want a refund on my credit card!!