Brooks Electric Company Inc

I am a recent client of Brooks. Used them for work at our business and just this morning for an emergency job at our house. The work at the business was conducted professionally, on time and within the budget that was quoted, with no additional charges. The work was extensive. Yesterday afternoon we had an incident at our home, I contacted Brooks through phone and email and their electricians were at our house at 8:00 a.m. this morning. They corrected the problem quickly and politely. I highly recommend Brooks Electric. Stephen Giannetti VP and COO Metropolitan Solutions

Don't use this company Brooks Electric they will not stand behind their work. They want to charge you more money after not fixing the problem. I was charged for 1.5 hours and the 2 guys were at my house for 20 minutes. Use another company that operates with honor and integrity. Trust me, you'll save yourself a lot of unnecessary problems due to this company.

I have been using Brooks Electric for my HVAC and electrical needs for over 15 years. They have done work in my own residence and also in 2 rental properties. They do an excellent job and have always charged a fair price. I switched to them when another company tried to tell me I needed an entire new HVAC system. I called Brooks Electric and they explained I only needed a replacement part. They made the repairs and the HVAC system continued to function with no issues for many more years, saving me thousands of dollars. I also had them replace an HVAC unit at a rental property. They installed the correct size unit in a reliable brand at a fair price. I trust them and recommend them highly.

We have lived in our home for 26 years. It is a 1929 craftsman (everything is custom). During this time we have contracted with Brooks Electric twice for HVAC replacement. They have given us the best price and honored all agreements. I consider them my goto company for any HVAC issue.

had prior work done where the technicians could not determine root cause of issue and had to keep returning to fix the same problem. Lead technician told me that I would not be responsible for prior service calls since it was their fault in not finding the problem. Paid the amended bill and all was fine. Called to have them service unit again, office manager called and said I was problem customer and had to pay cash because they had to write off other visits. Tried to explain the situation and told the lead technician knew the issue. Manager did not want to admit they made a billing mistake. Taking my business elsewhere since management is arrogant and clueless.