Brouillette Heating, Cooling and Plumbing

Somehow the furnace turned off on the programmable thermostat unit. Outside temperature was in teens and a Saturday morning. We call Brouillette Heating. Not only did a person answer, but spent an hour talking through instructions. Success! Thank you Brouillette Heating and Cooling!

I am not happy! They dug up my neighbors pipes yesterday and put dirt allll in MY DRIVEWAY!! Why didn't they put the dirt in the neighbors driveway that they were doing work?!!! Now my driveway is ruined they scraped up my driveway and left dirt everywhere!! And to think that was ok??! Umm no!!! I would never use this service!! Beyond angry about this!! COME FIX MY DRIVE WAY!!!!

Great service and very helpful technician. I will be using them again if I have problems.

Thank you Vicki for setting prompt appointment! As for Tech, he was a very professional Sales Rep more than HVAC Tech trying to sell me a "full new unit - repeatedly" without even running a diagnostic evaluation on unit. He mentioned unit looked old and dirty, without running diagnostic? After attaching gauges, Tech states its 100% empty and possibly leaking leaving me in "awe moment" as unit is running. I asked Tech to run a color dye to detec and confirm leak as confirmed diagnostic but Sales Rep came back out...you need a full new unit! I am no HVAC Tech but for even cell phones, computers, cars...mechanical or tech with issues...we run a diagnostic. I would agree to recommendations given on the old unit but do not pitch the sale "new unit repeatedly" without providing a full diagnost

This was an emergency call. Very fast and courteous service. Vicki was very friendly and attentive. When a tech was available toward the end of the day she had one sent out immediately. Austin was the service tech. Very knowledgeable and quick to diagnose the problem. Luckily it was a simple fix, that he had a part for on his truck. Thank you Brouillette for helping my Father In-law out.