Burke Oil

DO NOT use this company. I prepaid for oil and was given a guaranteed delivery date. I called three times on the scheduled day to confirm and was told each time that delivery was still expected. Instead of help, I was told to “be patient” by a rude operator. It is now almost midnight, temperatures are extremely cold, and my oil was never delivered. This was unacceptable given that payment was made in advance and the delivery was guaranteed Edit: In the owners reply to my original he states not all the facts may be known. However, as you can see by the uploaded picture, my oil tank still sits at empty. This is now Saturday at 9:00 am.

DO NO USE THEM!!!! This would be my 3rd time using this company and I cannot begin to say how disrespectful the two women they have operating the phones are! I ordered from Wednesday for a Saturday delivery. I practiced due diligence and called Saturday morning to confirm a time slot. I was told none can be given citing, they will get to me whenever. Night has fallen, no delivery. I call back only to be told I did not call and the woman proceeded to tell me they will come Monday, speaking over me and when I rebuffed, hung up in my ears! I called back and she repeated the same behavior. Who really employs these people. Is this how a company wants to be perceived and represented in the public domain!??? Just know I took note….

Maddie is the best, called a few other company’s and they didn’t want anything to do with me. Oil was very low and she got me same day delivery!!!!!! I would only recommend BURKE OIL. Great customer care!!!

The company oil is cheapest, but they will charged extra when they here. And not able get money back. I don't want waste time so never call the company again

Today was a nightmare, I was never credited back on my card so I called and was told to have the card holder company contact them, which I did. The card company also confirmed no credit was made on the card. I was then told I have to wait a month for my refund because the owner is on vacation. While Burke’s system does show they have made a refund it never came back on my card and now I have to wait over a month to speak to someone? This kinda feels like highway robbery. They should be able to make credits to customer accounts.