Burrows & Company, LLC (Home Warranty Company)

Daryl from Burrows is really an amazing technician! He came to service my dishwasher after another company through my Home warranty company could not fix my dishwasher after trying three different parts in two months! To say I was frustrated and was giving up hope was an understatement! Daryl came in and really took his time to find the problem and was going to get it fix! He is knowledgeable, patient and the man for the job! He will not make any equipment get the upper hand! My husband and I are so thankful for his service! He puts the customer first and it shows!

Thank you Burrows & Company for your EXCELLENT service while assessing and repairing my garbage disposal and cleaning my dryer vent. Upon arrival the technician was professional, and very knowledgeable. He also took the time to futher educate me about my dryer and also the product being installed. I am a very SATISFIED customer and I would STRONGLY recommend Burrows & Company as your home warranty company. Thank you again Burrows & Company for being a great Home Warranty Company at a great price.

I am giving borrows and company a 2 because the first time they came to my house they did an excellent job. I was very impressed with the owner. I do not know what has happened since then. I waited to write this review because I wanted to be in a coma state when ideas to be fair to the company. When they came to my house I did not know I had Covid it at the time. I made sure I stayed away from everyone and then went and got tested. When I recovered, a contacted them to come and finish the work on our dryer. I can’t tell you how many times they scheduled, canceled, rescheduled, etc. To put it plainly, they never came back to do the job. I had to hire someone else to complete the work. I was extremely disappointed in this company after such an outstanding performance the first time around.

My refrigerator went out a day after purchasing groceries. I was in a panic. I called a few companies. Most of them had a wait of a week or more. I called Burrows & Co. who also had a wait, however, I was surprised when they said they could fit me in. I was pleased to know that Burrows & Co. cared about saving my groceries. Great company!! Very knowledgeable and attentive. I'm glad I chose Burrows & Company LLC.

This company was awesome to work with! I had three kitchen appliances and Darrell was my tech. He was polite, very knowledgeable about each appliance, worked diligently and very reliable! He followed protocol with COVID-19 which was very respectful! We previously had two other companies out here for the same appliances and they did not fix them! Thank you again Darrell and Burrows ... job well done, I appreciate it! 😀