Busy Bee Plumbing Heating & Air Conditioning

Polite, knowledgeable and not just on time but early. Provided a quote, explained and didn’t hard sell. Competent which is awesome these days. Took his time to fix the issue which I appreciate.

Braxton was our technician. He was absolutely FANTASTIC!! He was very polite and respectful and was eager to answer my questions and his answers were in lay men terms. He made sure that he put shoe protector (booties) on each time he came inside. In order for us to have heat tonight, Braxton drove to Nashville to get the part needed, then returned to my house and made the repairs. Who does that anymore.....Braxton does. 1-10, Braxton was a 20!! Thank you for providing such professional and competent technicians. You're fortunate to have Braxton representing your company.

Matthew, my Busy Bee technician, was very kind and knowledgeable. He called about 20 mins before he arrived to let me know he was on his way. He found the issue (electrical fire!!! Eeeeek!) within 10 mins of arriving to my home. He talked through the options so I understood what was available. He also had the parts to fix everything, and my heat was back on after the issue was fixed. Busy Bee was easy to schedule and work with. Matthew was great, kind and respectful of my home and space. They were also the most cost effective as I called around. I would hire them again for HVAC or plumbing issues.

Very thorough inspection - My buyer scheduled a HVAC inspection on a property he is buying. Our technician Chris was thorough, gave us much needed information regarding the age, condition, expected life span of units as well as quotes for issues that were found. We really appreciated that he helped us uncover issues before we were surprised with them during a hot summer or a cold winter. As a Realtor, it's important to partner with great vendors and I appreciate the integrity and workmanship of Busy Bee.

Definitely five stars. Zach got to my house in an hour or so. I could tell he knew what he was doing. He made a plan and executed it quickly while educating me and answering questions along the way. I always brace for impact when it comes to HVAC repair services, but in this case the price seemed fair enough. Much appreciated.