Byan Systems Inc

I’ve been a home owner of a few older homes over the years; so lots of updates, technicians, handymen, services needed. In one of my most recent homes one of my gates was malfunctioning. I had electricians, local gate experts and technicians out every month for over a year. Lots of money down the drain. I located the manufacturer of the gate and found Taylor at Byan. He was incredibly patient with me over countless telephone calls troubleshooting, moving wires, brainstorming. He consulted with his team at Byan to address a very complicated gate presentation. We spoke nearly weekly for a year. He was never impatient with my me or my calls, he never tried to push me or the issue onto anyone else or another company. He was in it to solve the problem—from thousands of miles away. My local and

Despite the fact that their swing gate openers are expensive compared to their competitors, this company doesn't have trained state technicians or agents to fix problems such as oil leaks. The unit must be fixed at the main company through their agents! They don't even offer the reapir kit! You could imagine what the cost of shipping & repair would be! I don't recommend this company!

Taylor was outstanding and displayed the utmost in customer service and appreciation, this is an excellent company to do business with.

Attentive & courteous...Thank You!!!