Canyon Lake Heating & Cooling Services

*AVOID AT ALL COSTS* This is some sub-contractor for American Home Shield. Guy shows up, spends 10 minutes to diagnose the problem(s), says that AHS won't cover most of it because they don't "have a history". How exactly are they supposed to have a history on a new warranty contract that came with the purchase of a new home? Of course, as others have said - once they get out to look the first time, they never answer the call or do any sort of follow up. And, as you can guess, they were ~3 hours later than the end of their promised time window. Anyway - they never answer the phone, and took them ELEVEN DAYS to cancel the claim because (and I kid you not), they "do not have a technician small enough to fit in my attic". 1 - I am significantly larger than either of the guys the sent, an

If you get assigned to them via AHS- immediately request a new contractor. They don’t pick of their phones and will submit tickets that they know will be denied 👍🏽

Took my money, told me to change my filters...didn't fix the problem, now they keep telling me to call back "later" to schedule a new apt. Been 3 weeks w no AC, had to send the 8 yr old to stay somewhere else because it's too hot here.

The worst company I have ever interacted with. Avoid them at all costs. They never return calls, they don't initiate calls when directed to by a home warrantee company, and I wonder whether they are a "fly by night" company.

Like the other review we were directed by our home warranty company to use them. The first attempt they never called and the second time they called, but I miss their call. When I tried to call back the voicemail was always full and they never answered.