Capital Heating, Cooling, Plumbing & Electric

These guys came out and did a fantastic professional job. They guided me through exactly what they were doing and brought up any concerns they had. Their quote was half of what Black Hills wanted and they were still able to get it done in a shorter time frame with much less red tape involved with the county. Overall amazing job from their team.

Today we had our annual service for our heating system with Capital Heating from Olympia. Our technician today was Alex B. He was very professional from the point we had eye contact. He introduced himself on behalf of your company and greeted me with a handshake. He confirmed why he was at my home today. He promptly put booties on his shoes and came in to look at Situation location, thermostats, cold air returns and where our outside air handle was located. He thoroughly explained the process. He was going to complete from inspection to cleaning and verifying that everything was up and running accurately at our home. Throughout the entire process, he updated as he proceeded as he checked the system. He asked countless times If I had questions and patiently answered every question the proc

Excellent Service from James at Capital Heating, Cooling, Plumbing & Electric. I had a great experience, especially with the plumber they sent out, James. When I called the company, they answered right away and dispatched James very quickly, which I really appreciated since our water heater tank was leaking and needed immediate attention. James was extremely professional, knowledgeable, and got straight to work. He clearly explained what he was going to do before starting, replaced the entire water heater system, and made sure everything was done right. When the job was finished, he took the time to go over the warranty for the new unit and explained everything in detail. He also reviewed their Comfort Care Plan with me and explained the HVAC maintenance services, including what is cove

Coincidentally our furnace stopped working on a Friday a couple of hours before the annual service appointment. I thought great. We can get the furnace going again and have the annual maintenance done with one visit by the same person. Wrong. The Capital tech could only do the annual service, but he could not do that with the furnace not working. It would cost another $160 or so for a visit by a higher level tech to fix the furnace and another visit for the original maintenance by the original person. I called another company who offers 24/7 service to get the furnace fixed over the weekend. Their tech came and found the problem was dirty burners, an annual maintenance issue, not a full repair or possible expensive part replacement as the Capital tech guessed. The furnace was running in

We needed to replace both our heat pump and our furnace. The heat pump was the problem but because of new codes we had to replace both of them.We were very impressed with Capital Heating, etc. Everyone we dealt with was very professional, courteous, knowledgeable, and did what was necessary to make sure everything worked. We would not hesitate to recommend Capital Heating, etc to anyone. They were absolutely excellent- all of them. Chase and Jose did an excellent job of installation and we felt very comfortable with their knowledge. Kai gave us three quotes, unfortunately the middle quote did not fit the spot where our furnace was -through no fault of anyone . We picked a Different unit at first. However, the unit for the area of where it needed to fit, would have totally had to have been