Carballo's AC Factory Inc. - Commercial Appliance Repair

We have a commercial refrigerator in our garage with stopped getting cold months ago. We’ve had several different companies come out and they were unsuccessful. I called this morning and after talking to Mark I felt confident they could fix it. Tito was able to fix the issue in under a hour. He was polite and reassured me the issue was fixed. I’m so excited it’s finally fixed. I couldn’t recommend them more.

When the walk-in refrigeration unit at our restaurant stopped working, they were able to send out a technician to come assess the unit the following day. After an hour of looking over our system he suggested a motor replacement. We asked for an estimate of cost before agreeing to the service. It has now been over a week since the technician came out. They were quick to send an invoice for the assessment, with no follow up on the estimate. Refrigeration being down is a time sensitive issue, and this lag time is unacceptable. We went elsewhere to resolve this issue. Unreliable

Mark is quick to respond and very polite via email and phone. Chad is a wonderful technician. Intelligent, well versed in his trade, and a mentor to his onsite peer who also did EXCELLENT. This crew knows their stuff and takes the time to walk you through their plan. Professional and kind the whole way through. Everything was explained to me thoroughly the first time Chad came out to repair our older walk-in freezer that no other company could assist with. After doing such a good job the first time, I asked for their help again this time to install an ice machine for the residents at our shelter. From now on this is who I go to! After the installation they received multiple high fives from the little ones currently residing here--trust me, that's impressive! 10 stars if I could. Thank y

We used Carballo's AC Factory for the first time to repair a broken dishwasher, and were thoroughly pleased with the service they provided. Two repair men showed up on time, within their two-hour window, got right to work, and finished the job for a fair price. I need to mention that we had another repair person try to fix it first, but he was unable to do so, so needless to say, we were very pleased with the skill of the AC Factory team. We would definitely have them back for other jobs.

We highly recommend Mark Carballo’s AC Factory. We’ve been using Carballo’s AC Factory for years now and have always been provided with excellent service! Mark thoroughly explains why our equipment stops working and what is needed to do the repairs. He’s honest and gets the job done in a timely manner. Thank you Mark!