Cardinal Van & Storage

Avoid at all costs. Absolutely terrible experience from start to finish — and it still isn’t resolved. The manager is completely absent. He is never in the office, refuses to speak with me directly despite multiple requests, and all communication is filtered through Jennifer. While Jennifer has been kind and genuinely tries to help, she clearly does not have the authority to resolve anything, leaving customers stuck in endless limbo with no real decision-maker. My mother passed away and had fallen behind on payments. While they initially worked with me on adjusting the balance, the pickup process has been an absolute nightmare. I have been chasing this company for nearly two weeks just to get a confirmed pickup date. The manager insisted that payment be made by cashier’s check — which

Another 1 star review for the crew. To begin, they were unprofessional in their handling of our things, dropping and damaging items, as well as scratching the flooring in our home (they did not use protective mats/rugs). They were very disorganized and slow, taking long breaks. There didn’t seem to be any synchronization in their workflow. Besides all this, one of the men was very rude to us, as well as to the rest of his team. By the time they had gotten the boxes and furniture into the house, we were more than ready for them to leave. About this time, 3 additional movers showed up to help original crew. This did not make anything better. It only added to the chaos. It took about 4 of them to assemble one desk, and even so, they started hammering in a screw. We had to intervene before the

Stay clear of this shipping company! I am Very surprised they even have a rating of 3.4. We moved our house goods with this company a couple of months ago. I’ve been trying to get into contact with someone to resolve an issue I see multiple people have had as well. The works wrote down discrepancies for every single item within my home, mind you everything in my home was brand new! I had Three workers on the day of my move. One man was in our garage, another in our kitchen/downstairs, & a women up stairs. They were very unprofessional asking for beers & commenting on mine and my husbands items. One of the men, instead of asking for help moved our 6 drawer dresser by himself from upstairs, down a flight of stairs, through the garage & into the shipping truck. The women, Ashley B. was the wo

Watch out for this company!! They put codes on almost EVERYTHING on my inventory saying everything was soiled, bent, scratched, damaged, etc when it wasn't! I had to dispute my whole inventory. The company is teaching their employees to do this so they don't have to pay out claims. On the inventory form it literally says "omission of these codes indicates good condition except for normal wear and tear." There is absolutely no reason all of my stuff should've had those codes. And she never once got me and said anything was wrong with my things. And when I confronted her and asked her where something was bent or scratched on one of my pieces of furniture she couldn't tell me. It is absolutely ridiculous they are trying to rip people off like this. Make sure you write that you dispute the

I had a Baby Grand Piano moved. The workers were very professional and it was stress free for me. Would definitely recommend.