CareMaster Fire & Water Restoration

Thankfully I have only had to take rugs for cleaning. Rose usually greets me up front and quickly gets my needs handled. Today, I was picking up the third rug Ive have cleaned over the last few years. This was a simple oval braided rug from my son's room, about 8x10. Rose and Deshion located the rug quickly and brought it to the car themselves. It was wrapped for storage, as I had asked. I think the whole process took about a week, even with our recent snow, which was the time promised. Thank you to all of the CareMaster employees for their attention to details. I often recommend your company to others!

Had this joke of a company in my house for a total of 7 days on 2 separate occasions to repair water damage. The result looks way worse than the damaged floor looked. Heard every excuse under the sun from them. They couldn't even match the gloss level correctly. They did garbage work that wouldn't be acceptable in a 3rd world county, and their workers left our house unlocked when they left. There are a million flooring companies. Trust me go elsewhere, or just save yourself some time and light your money on fire.

We thought we had found a company that would help us. Unfortunately dropped us after working with them for two months. No explanation. We requested detailed contract of what we were actually getting done. We would sign and give deposit based on that. We decided not to have some rooms and tile done. Because of how much more time it would take to finish and get our kitchen back. Guess they weren’t making enough money off of us and dropped us. We were told so many stories and that they couldn’t get our size cabinets from Home Depot and what they could order would take 4 to 6 weeks. Funny how the minute they did this to us. I called and offered everything and will be delivered in two weeks. It all smoke and mirrors folks. If it sounds to good to be true what they say they will do well we found

Highly recommend CareMaster! We had a major pipe burst at one of our commercial medical offices over the Thanksgiving weekend, and by the time we were alerted, water was literally flowing out the doors. CareMaster responded immediately. They managed the entire process—from the initial dry-out and demolition to the final restoration—getting our tenant back in business quickly. Our project manager, Dustin, was a pleasure to work with and kept us updated every step of the way. They even handled the insurance coordination to ensure everything was filed and paid on time. I would definitely use them again.

We are so happy with the service we received from Caremaster. Our office carpets had not been cleaned in many years. They were in terrible shape. We called Caremaster and Rose was very helpful in scheduling the work and making a recommendation and referral for carpet stretching and repair. The work was scheduled quickly. Deshion was right on time and cleaned our whole office in 4.5 hrs. He did an exceptional job and we are so happy with the work that was done. When I received the invoice, I was happily surprised that it was so reasonable and I paid the invoice immediately. We very highly recommend Caremaster.