Caribbean Pools and Spas

First off, my pool looks amazing. From the design process in their shop to the in field execution the pool looks great. The team was thorough in showing me the different tiles, pebble tec, features, which was greatly appreciated. The team was very communicative during the entire building of the pool, and would field every question I've had. During the warranty process I had to get a light fixed, and the team was on it quickly, efficiently, and professionally. I don't plan on building a second pool in my backyard, but if I ever have to build another pool there's no question this is who I'd go with.

Had my pool built less than 6 months and it was been the best experience. Everything moved quickly and the company was very communicative. Josh helped us with getting everything set up and he was fantastic! I would recommend this company to anyone that wants a pool.

Looking forward to writing this review, as the team I worked with went above and beyond for my family. I would like to point out my pool took about two months to complete starting from the first dig to us being in the pool. There was never a week of silence. Caribbean always had the next contractor lined up ready to go and that’s a big thanks to Fred and Britney for being on top of everything. Their generosity was obvious as they gave me heads up on length of time and how loud each phase can be as I have babies sleeping in the room. The over-communication really matters! The entire project wouldn’t have come to fruition if it wasn’t for our designer and sales rep, Jeff. He took the time to design a backyard that is suitable for my family and our budget. We had some challenges that Jeff inv

Substantial damage to the surrounding plants and concrete during installation. Cracks in concrete from one of their clumsiest employees (I have a video) dropping heavy equipment directly onto the concrete during setup and again during cleanup. Some kind of material (rubber? Tar?) was leaked on our walkway as well, never cleaned up. Over $500 in damages to landscape alone once I had the annihilated flowers bushes and tree replaced. Not to mention my asphalt I have to figure out. Overall horrendous service staffed exclusively by careless newbies who couldn’t care less. Dozens of photos available upon request.

Quick and easy process. Everyone showed up when they were supposed to! Beyond thrilled with how our pool turned out!