Carlson's Floors

Carlson Floor company is a top notch professional company!!! We had a mess of a previous contractor’s botched master bath shower project that they came in and totally rebuilt, corrected all the errors and is now beautiful (as they repeatedly reassured and promised!) Their work and work ethic -EXCELLENT. Their attention to detail - EXCELLENT. Their communication - EXCELLENT. Clean, timely, organized, respectful of homeowners’ concerns. We are 100% SATISFIED with their work and the entire team effort. Would highly recommend them!

Another excellent experience with Carlson's Floors. Have been a loyal customer since 1987. High quality products. Extremely helpful and professional customer service. Family owned and they go out of their way to satisfy. Our most recent service experience was above and beyond any service I have received from a retail outlet in quite a while. Kevin took my call and within hours, our carpet problem was taken care of. Prompt, courteous, highly professional. Thank you Carlson's for continuing to provide high quality products, design and customer service to the Fox Valley and beyond.

We are glad we decided to purchase our new carpet from Carlson's Floors; it was truly a positive experience. Tim our salesperson was very customer centric, he provided a competitive quote and had excellent follow up making sure all of our questions were answered. Troy their estimator was detailed orientated explaining the carpet layout to us, our installer: Victor and his assistant were fantastic, they did a great job and were very respectful of our home. I highly recommend Carlson's, they will provide five-star service.

I had a wonderful experience at Carlson’s Floors! Kevin was incredibly patient and knowledgeable, taking the time to explain the different carpet/rug materials and assisting me choose the most durable option for my family’s needs. Their selection of wool options is impressive, and the quality of their products is excellent. Kevin was also very responsive and truly went above and beyond with customer service. I would highly recommend Carlson’s Floors for anyone looking for exceptional products & service!

Wow! What a great experience!! We are absolutely thrilled with the carpet runners installed in our home. From start to finish, the process was excellent, easy, professional and efficient. The entire team was OUTSTANDING! Tim was absolutely fantastic and helped us choose the perfect carpet! Troy is a master fabricator and expertly helped us fit the pattern to beautifully complement our home. And… Victor was the most talented and thoughtful installer. We highly recommend Carlson’s Flooring!