Carolina Granite

The last thing I wanted to be doing was writing a negative review here. I truly thought Carolina Granite was going to take responsibility for their mistake and make us whole. However, it has now been 125 days since our new granite counters were installed and ruined, we have paid them in full, and they have not resolved the issue they created. Carolina Granite unevenly darkened our brand new granite with something they applied to the countertops. Although they acknowledged the problem, tried to fix it three times with no success, and even filed a claim with their insurance (that was denied because their policy doesn’t cover poor workmanship), they have still not resolved the situation. We have paid them in full but we have been left with permanently damaged and terrible looking countertops

I'm not sure I can truly put into words how pleasurable my experience with Carolina Granite was! Debra was incredibly kind and helpful from the start, helped send me choices since I am out of state and was trying to fix a problem for a client, and within a matter of 24 hours, I had a top templated, fabricated and installed! She and Grady are amazing and good people which are not always easy to find nowadays - please have confidence in sending anyone you know their way!!

I love these guys! They did such a great job on my countertop. You updated my kitchen 20 years. Luis, Chris and Grady were meticulous, professional and paid close attention to detail making sure that I was happy with everything. They were respectful my home and made sure it was clean when they left. I would highly recommend these guys. It’s nice to come across such quality in people these days who care about what they do and who they do it for. A big five star rating for them

Debra and Grady are both very responsive and take the time to listen, answer questions and offer HONEST advice. Even though our other cabinets were RTA, Grady was able to perfectly match them to give us our coffee/smoothie bar with an appliance lift and lots of strange dimensions :) Our project had several complications but they handled them wonderfully and we couldn’t be happier with our new kitchen!!

I had a great experience with Debra and Grady from selection to installation. Grady is very personable and knowledgeable. They both offered expert and honest opinions, and made me feel very comfortable and confident in my decision to choose them. I highly recommend Carolina Granite. My kitchen and bathrooms look amazing!