Carolina Water Damage Restoration of Charlotte

My office space had a couple inches of standing water from a leak in my neighbor's suite. I called Carolina Water Damage Restoration of Charlotte, and Jake was on site in under an hour. He was able to get my entire suite bone dry, inspected for damage, even made the necessary repairs. He handled everything very professionally and super easy in case an insurance claim needed to be filed. I hardly leave reviews, but I was so pleased I took the time to let others know you can count on Jake to get the job done!

When water damage occurs and the source and extent are unknown, immediate investigation and repair are a necessity - Carolina Water Damage Restoration of Charlotte was promptly on top of both when we experienced a water pipe blockage and overflow damage. When I noticed water damage in our second floor laundry room and first floor kitchen ceiling, I knew I needed assistance quickly. I called three companies in the area - two of which required me to leave voicemails (and to this day, I still have not received a call back), but Jake at CWDR answered on my first call and had us scheduled for an assessment the next morning. The assessment was thorough, the remediation was complete, and the repairs made the affected areas look like new - all performed within a short and reasonable time period. J

I reached out to CWDR to help with a water leak and suspected mold growth as my breathing was being affected. They were super responsive and came out that day to do an inspection. They then began the mold mitigation process and were excellent at communicating with me on what to expect the entire process as well as the timelines necessary to get job done. They did a beautiful job of eliminating the mold, as well replacing the trim and the flooring. They even made sure the furniture and other items were back where I left them before the project. Would highly recommend!

I'm so thankful to have found Carolina Water Damage Restoration - I had a major flood in my basement and was so overwhelmed and upset. They quickly came in (that same night!), assessed what would need to be done, gave a quick and accurate quote, and had everything cleaned up and done the next day. He was even super friendly with my kids and dog and it was truly a great experience all around - I can't believe what started as one of the worst days of home-ownership thus far turned out so well. Highly recommend!

Last year, I called almost every company in Charlotte in desperate need for someone to come inspect my previous home after a leak caused extensive water damage to the downstairs. Jake came that very morning! Not only did he and his team restore the entire downstairs but also handled most communication with my insurance to prevent unwanted issues related to the claim. My adjuster was not the easiest to work with so thank you! He worked for months trying to restore my house back to its original state and worked with me during many difficult situations that arose throughout this process.