Carpet Empire Plus

i can’t say enough about our sales person who was the most understanding, cooperative, non-judgemental, kind, ridiculously helpful with the best communication. i’ve experienced in decades. THE PRODUCT WAS FANTASTIC, the installers AMAZING. Can’t say enough about carpet empire or our rep David

This is our third time using Carpet Empire Plus, and once again they delivered excellent results. Michael Balian, the owner and salesperson, is a pleasure to work with—knowledgeable, honest, and genuinely focused on making sure you get the right product for your space, not just making a sale. Michael took the time to explain options, pricing, and timelines clearly, and everything went exactly as promised. The quality of the carpet and installation was outstanding, and the process was smooth from start to finish. It’s rare to find a company that’s this consistent, which is why we keep coming back. If you’re looking for great service, fair pricing, and someone you can trust, I highly recommend Carpet Empire Plus and Michael Balian

Carpet Empire provided the red carpet for Dezart Performs’ gala celebrating the opening of our new theatre and the were wonderful to work with. We changed the amount of carpet we needed a couple of times, and they had someone come out right away to adjust the measurements. They arrived promptly to install the carpet the day of the opening. We had three nights of celebration, the last of which occurred after a pummeling rain. The carpet held up really well. We were able to squeegee out the rain and the carpet looked great all evening. I recommend Carpet Empire for their generosity, reliability and the quality of their product.

I had an excellent experience with Carpet Empire Plus, and I can’t say enough good things about Michael Balian, who is both the owner and the salesperson. Michael was professional, knowledgeable, and genuinely cared about making sure I was happy with my purchase. He took the time to explain all of my options, answered every question patiently, and never made me feel pressured. The quality of the carpet and workmanship exceeded my expectations, and the entire process—from selection to installation—was smooth and stress-free. It’s rare to work directly with an owner who is this hands-on and committed to customer satisfaction. If you’re looking for great pricing, high-quality flooring, and honest, personalized service, I highly recommend Carpet Empire Plus and working with Michael Balian.

I have just had Empire complete installation of wood flooring in my guest casita. They have now done every room in my home. Their product is exceptional as was the quality of the installation. Working with them from sales through installation was a pleasure. Everyone I have met from sales to the installers was professional, easy and pleasureful to work with. Gave them an 11 on a scale of 1 to 10.