Carpet One Floor & Home

⭐⭐⭐⭐ I’m giving four stars because the experience had a very rocky start and definitely could’ve gone a lot smoother from the beginning. Long story short, the first installer did a terrible job (see the first 6 pics) and was honestly very unpleasant to deal with — he barely used any glue and left the floor a complete mess. It was really disappointing after spending the money and being excited for new floors, and the whole thing felt like a nightmare. To their credit, John really stepped up once we reached out. He took the time to come out, look at the floors, and actually listen to our concerns. A couple of days later, he got back to us with a plan and sent out a new crew who were awesome (wish I’d gotten their names!). Even they said, “Wow, this other guy barely used any glue!” and we we

This is our second time to use Carpet One. From the time we walked in, their customer service is excellent. Jon (the manager) was great at communication, fast estimate. The installation team was also great! All around good service 👌. I would recommend them for all of your flooring needs.

Casper Carpet One provided us with outstanding service, great advice and above all, beautiful install and carpet! We are so very pleased. Top notch customer service as well. Highly recommend!

In June of 2022 carpet one sent installers to install carpet in 80% of my home. There is just my husband and I and in less than 6 months was already showing path lines with bumps. After numerous calls they sent someone down to look at it. Every seam showed and he said it needed stretched. So they sent another installer down, we had to have all the furniture moved which cost us 500 dollars. After he started he pointed out that the carpet was not stretched or attached to carpet straps in bedroom. He stretched every room resulting in more seams showing up due to being laid wrong,according to him. His son did some stairs for us not tacking them down on the edges and leaving a big mess in our family room. I have discovered in bedroom he cut carpet to short and it doesn't touch baseboards. My

I received a great experience over all with Carpet One. The entire team worked together to meet my carpet needs. The man who came out to lay the carpet was very clear, professional and laid 600 sq ft of carpet in one DAY! Give them a call.