Carriage Cleaners

If I could give 20 stars, I would! I cannot say enough about this company! After our house fire, they took absolutely everything in our home. They salvaged and cleaned what they could. But even items deemed “ruined,” were still cleaned, boxed, and returned. Everything was boxed SO neatly and carefully and every box was labeled with its contents. Nicer clothing items were hung and bagged neatly. The communication with Barbie was outstanding! So sweet and so helpful. But the young man who delivered a FULL truck load, Eric, oh my gosh! Not only was he professional, quick, and stacked everything so neatly, he was just a doll. I had told him about recently losing both of my parents and I got a bit emotional. That young man was so kind, so compassionate. And it was 100% genuine. You don’t run ac

Do not let them in your house or try to clean anything antique or valuable. Do not use them for flood recovery. Do not let them touch your curtains or blinds. Do not let them be unsupervised in your home or have large orders. Do not recommend at all. Heartbroken. If other customers received items that were not theirs my family would give you a list of missing things to see if any of them were ours.

CC helped me during a recent flu fire in my home. They extended their compassionate services to me throughout the 6 month period I was not able to return to my home. They made 2 emergence deliveries right away with clothes, etc., and made other deliveries before the final delivery of my home contents. All clothing came back, cleaned, hanging, all individually covered by plastic bags. All boxes listed contents which was very helpful. Things that were not cleanable were also charted. I highly recommend them!

My home had a fire and everything was smoke damaged. I had a 24-year-old bear that was taken and cleaned right away. It was returned the following day without any odor. I am so grateful for the kindness, professionalism and care my home and items in my home received. Josh was the worker assigned to my home and he did a fantastic job! After my experience with the bear, I felt so much better about watching the contents of my entire home be packed away. Update: Items returned were NOT AT ALL cared for the way the bear was. So many items smelled bad and despite an agreement to test a purse, items were tested but not the purse. I had to call and get an update because it had been so long since my items had been taken back. Ridiculous. Save yourself $17k and go to the laundry mat with

I’m being generous with my rating of 4, but I believe when mistakes are made and corrected appropriately that deserves acknowledgment. I had a fire on April 17. Carriage cleaners was able to come out to the home within a few days, retrieve all “soft” items, and gave me a quote of a couple of weeks to a month for cleaning and restoration. I took PTO from work for pack out due to living with family and having to make sure our belongings were packed out and divided correctly due to different insurance. After 3 weeks, I followed up with carriage cleaners about when my belongings would be ready. I had to call a few times prior to getting an answer. I received my bill of almost $7,000 and was prepared for delivery on Friday, May 9. During my delivery, I noticed some of my belongings including 3