Carter & Sons Roofers LLC

We recently had our old shake roof replaced with a new high-quality asphalt shingle roof by a local roofer here in Ferrum, and we couldn’t be happier with the results. Our painter recommended this roofing company to us, and choosing them was a great decision. From the very first phone call, everyone we spoke with was knowledgeable about roofing and explained the process clearly. Douglas, who came out for the inspection and estimate, took time to walk us through all the details, so we always knew exactly what would happen each day. He answered every question and made sure we understood the contract and the roofing work involved. Douglas also coordinated the roofing crew and kept us updated on the schedule, even setting up a group text so we could all stay in touch easily. On the first day,

I couldn’t be happier with Carter & Sons Roofers LLC! I needed a full roof replacement for my entire house—a big job! Douglas carefully explained all my options, from different shingle styles to ventilation choices, and even which areas might need extra attention. There was no pushy sales talk like I experienced with other companies while getting estimates. The price was very fair, and the finished roof looks fantastic. The roofing crew was incredibly friendly, worked quickly, and kept everything tidy throughout the project. Since my house is older, they took special care to protect my existing trim and gutters, whereas other places insisted everything had to be replaced. It was honest work and a beautiful end result. If you get quotes from other roofers, you’ll only appreciate this team m

Absolutely fantastic experience! I reached out for a roofing estimate and Douglas arrived later that same day. I was impressed with their fair prices and the variety of metal roof color choices they offered. They said it would take about two weeks to get the materials and handle the installation. Even though they were a bit short-handed on installation day, the crew still managed to finish the new roof by noon. A few weeks after the installation, we noticed a small leak from the roof into our basement. I called the team, and Douglas, who is one of the supervisors, came out the same day to check it out. He returned the next day and personally took care of the repair. It’s now been a while, and after several rainy days, there have been no more issues at all. I would definitely recommend this

We had some hail damage on our roof and decided it was time for a replacement. Since we had used Carter & Sons Roofers LLC before for a few repairs, we trusted them to handle the job. Douglas helped us schedule everything and answered all the questions from our insurance. The roofing team arrived when promised and finished the work quickly, making sure our daily routine wasn’t interrupted. Every evening, they covered any exposed parts of the roof with proper materials to keep it safe in case of rain. Since our home has multiple roof peaks, they also installed extra ridge vents for better airflow, which was a great improvement. In addition to fixing the hail damage, we had them rebuild the chimney chase to fix leaks that had been an issue for a while. They added a water barrier and new sidi

After a big hail storm damaged our roof, we reached out to a local roofing company for help. Douglas, our main contact, worked closely with our insurance provider and made sure the whole roof replacement process went smoothly. Even with so many others needing repairs after the storm, we got the exact shingles we wanted, and the job was finished quickly. Douglas’s roofing crew was friendly, professional, and easy to communicate with. They completed the entire roof replacement and cleanup in just one day, leaving everything tidy. We also needed new gutters and downspouts, and Douglas helped us find the right team for that as well. He paid great attention to detail and made sure we were comfortable with every step of the project. We are extremely satisfied with our new roof and the service we