Carter's Heating & Cooling Geo Systems

They are amazing! If you have a geothermal system they are the most knowledgable company in Omaha. I have used several companies and no one else comes close to their knowledgeable service employees. I would strongly recommend Carter's Heating and Cooling . You won't be disappointed. FYI-They do offer a discount if you pre-purchase a summer/winter tune up together.

My salon is new. Last year the ac had zero problems. When I upgraded my account unit and spent $900 in the fall I thought everything would be good. I went 5 weeks in the salon without AC, then when the 2 guys that came to fix it. (Mind you it was about 85° in the salon at the time), they first went over the street to bucksnort. An hour later they "fixed" it. And that lasted about 3 days. Then another guy came and said it just needed more freon. This lasted 3 more weeks. And now here we are working in my salon and when its 80° out and I'll go as far and 90° out then its 80° or more in my salon. They have skated around all the issues. (Becuase its under warranty) Im disgusted with the shifty mechanic crap. Warranty work sucks, but im not stupid. My cousin an HVAC tech came in and it took

This company BEWARE they put in a new system for us. Didn’t put it right had to come out and fix and charged us for having to fix their mistake to get it running. Mind you this was a NEW unit they put in and charged us to fix their mistake. They told us it was the underground part of the unit that wasn’t working so we had to hire the company they suggested cost us $300 to have them tell us it was Carters unit so then Carter come out and did flushing out of unit and charged us over $2000 to fix it . Mind you the unit had only been in for a few months when all this took place and has a 10 year warranty. If this is how they stand by their new units this should have been at their costs for not installing the unit properly to begin with. So BEWARE.

I wish I could give 10 stars! Our AC went out Sunday afternoon and quickly got hot in our house, quick response from Holly to set up them to come look at our old unit, but then we decided to just replace the whole unit instead. I can’t express how appreciative we are with their prompt response and service! Jared came to the house before 7am and had the job done by 10:30am. We highly recommend Carters!

Excellence service. Our technician, James, was amazing! He was incredible, knowledgeable, prompt, and extremely pleasant. Carter’s will always be my first call going forward.