Case Foundation System

Terrible experience. We have spent 30k in foundation work and another 6k with basement repair to Case. We had countless problems from putting sump pump under a wall, then to how the plumbing was arranged to the outside of the house. Then they had to come back out for more foundation work. This is what they left our house looking like using “White mortar” our house looked like a puzzle. I had a masonry company here doing other work and they were appalled at what they saw and wanted to fix it for $1500.00. I called Case to tell them to take it off my bill if I have them fix their disaster. Owner said no I have a masonry guy that can fix it for $300.00. Well that was not true, Mr Coomer (his contracted masonry guy) charged him $1500 as well. All I can say is it is fixed now to the best that

I would not recommend this company to anyone who wants the job done correctly the first time. First bid was done February of 2025 over $10,000 to waterproof only to have the basement leak after the first rain. Buddy Chism told me they would make it right and get it fix correctly. then Buddy never would return my phone call. After several attempts to contact Buddy I called the office to and had to deal with the staff who is rude. THe office staff will over talk you and will argue with you. this company would not guarantee there work like they state and charged me an additional $1064 to have the basement water proofed. Fast forward to the appointment day to have it fixed and the appointment was set for 9 am got a text and emails to confirm this time. Worker showed up at 1:30pm. I called the

Buddy was very polite and informative during my quote appointment. That appointment was over two weeks ago and I still have not gotten any quote. I have called two separate times and have been told that "he can take a while" and "we will tell him to get on that". Highly unlikely that we will go any further with this company

Case came out and did an evaluation and gave us a quote for water mitigation. They came and did the job... But there's still water. They said their original assessment was basically no good. Sent the assessor back. Then quoted us 800 to finish the job. We accepted the bid... Figured it's only fair to pay them something... Since then we've gotten the run around... They will email a link to schedule and they never e mail and you call and call but... No... They have no interest in coming out to do the job. No interest in honoring the warranty... They took the money... Got in... Made it look nice quick and got out... Can't get to working with them since... Photos of "finished product" attatched

Buddy came out to my house today to determine if I had foundation issues. He was very knowledgeable and explained in detail what he was looking for throughout the entire house inside and outside. Fortunately, no issues were found. I'll definitely recommend Case Foundation Systems to folks. Carrie