Charles Towne Plumbing

During the recent winter freeze, an exterior water line at my salon ruptured unexpectedly. Thanks to the flexibility of their 24-hour service line, I was able to secure a same-day appointment between 10:00 a.m. and 1:00 p.m. After shutting off the water source myself, I felt confident that the turnaround time would minimize disruption to my business. To my surprise (and appreciation), I received a call an hour before the scheduled window to see if an earlier arrival would work. The service technician was incredibly professional, knowledgeable, and thorough. He took the time to clearly explain the issue, the repair process, and the steps needed to ensure a long-lasting solution. From arrival to completion, the entire job was finished within an hour. Not only did he isolate and repair the

Our apartment is in the Charleston Historic District in a Historic Home with retro-fitted plumbing. We were grateful that you were able to quickly schedule an appointment for us. Your technician (Sean) was very professional, and polite. He was able to effectively diagnose the problem, repair the broken valve and replace the worn out faucet all on a, typically busy downtown, Friday. We are very pleased with the quality and efficiency of his work. Thank you so much.

If you are not sure about hiring the right plumber, hire these guys. I have several businesses and rentals in the area. Had a complex project to find a gas leak. After several plumbers taking a look and trying to upsell me on things I didn't need I found these guys. First positive sign was when I called the business answered and not some outsourced call center. This was great because I was able to tell her my exact concerns so we didn't waste time. Will came in and was open and honest about pricing and what is needed. Ended up doing the job half the price of what two other competitors quoted. This is my plumber now. Couldn't be happier with their work.

Great service and very professional. Technician (Justin) arrived, evaluated the issue and provided the fix. He explained the cost and allowed me to watch him work. Great work and very reasonable price. Will trust this company again with any issues I may have.

Was a great plumber, and I'll be using this number and this particular plumber from now on...immediately erased all my other plumbing contacts from my phone! Had a personalized experience, and I feel like I received the best service I could've asked for. Even made allowances for my crazy dogs as he needed to text me upon arrival, and he coordinated with me over the phone. 100% recommended.