Chase Plumbing & Mechanical, Inc.

We were charged $548.94 to replace a wax ring on a toilet at our daughter’s home in Chattanooga, TN. This was a simple, routine repair. The real problem is that no estimate, quote, or price range was provided at any time before the work was completed. She was never told she was agreeing to anything close to $550. Like most homeowners, she reasonably expected standard pricing for a basic repair. Had the cost been disclosed upfront, we would have declined service immediately. Being presented with an unexpectedly massive bill after the work is done puts customers in an unfair position and shows a serious lack of transparency. Regardless of how the company justifies its pricing internally, customers deserve clear, upfront communication before work begins. If you’re considering this compa

I recently opened a newly constructed wine bar, and Zack worked with us until the job was perfected! Very pleased and received a 100% on my initial health inspection! Would recommend!

Cleveland Utilities notified me of a huge increase in my water usage and we all know what that means. Ugh. Since I'm relatively new to the area, I called my nephew and he recommended Chase, and boy was I glad he did. They were extremely professional and understanding and made an appointment for me the very next day. Demetrius showed up the next day and within minutes found where the leak was coming from and got busy fixing it right away. He explained everything to me as he was working so I would know what the problem was and exactly what he was doing to fix it. I appreciated him not treating me like I needed to read the book, "Plumbing for Dummies!" I was extremely pleased with the work Demetrius did and even more pleased with the price of the repair. I highly recommend Chase for any

This is a dirty shameful excuse of a company. They sold us and installed a $12,000 roof unit, and within months had issues, was charged to work on this new unit. Then we couldn’t get parts that we’re covered under warranty, but couldn’t get them. 14 months later had to buy a completely new unit. Meanwhile Chase refused to work on the unit they installed, and refused to help with any warranty problems with the manufacturer.

I think the guys name was Jack, who initially came out and diagnosed my problem with my hvac unit..I needed a new unit, when it was time to install my unit, Ethan and another guy arrived at the scheduled time, completed the installation and cleaned up after themselves. They all were prompt, professional and very pleasant. I would highly recommend this company.