ChemPro Carpet Cleaning LLC.

I used this company to clean my rug and new sofa and I was not happy, they do not clean them. All they do is spray a soap, and do a mild vacuum on it? Like how is that cleaning ? Charged me $230 for two things, and then they both look the same.. the tech was great, but if ur looking for a cleaning service for these items, they are not the ones to use..Maybe this is just an area that they do not specialize, and just provide..

Carpet cleaner, Joshua was EXCELLENT! He was not only on time but called to check if he could come early since he finished his last job, that told me immediately that he was Not lazy, he could've taken a break but chose to keep on working. And when he arrived he was very friendly and courteous, And Professional by letting me know his process. Then he just got to work, work, work. Finish quickly At the end, he explained some of the other services their company does, left a brochure & business We truly enjoyed his work and his work ethics. We will call again!

Joshua did a great job. He showed me how he treated the carpets and proved that several stains would not come out. Im pleased, the carpets look so much better. Thank you.

Had A/C Vents/Ducts cleaned. Shopped around and they had the best price for the same service as other places.(one quote was $700 more!!) Arranging the appointment was great. Selena was very nice and amazingly knowledgeable and informative about the service and what it entailed. Reminder texts/emails were sent the day before and when the crew were on the way to the house. They were on time, professional, and extremely courteous. They did a fantastic job of cleaning up the mess opening the vents caused (they REALLY needed the cleaning) It has only been two days since they were cleaned but the house smells less muggy (they noted there was mildew in most of the ducts) I am sure this will resolve some of the dust and breathing issues too but again, it has only been two days! I will definitely u

SCAM company!! They told me it would be $45 to clean a staircase, then after they cleaned the carpet charged my credit card $85 WITHOUT MY CONSENT. When I called to let them know they overcharged me they said the tech should have told me there was an additional $40 “trip charge” that they forgot to quote us. (The house is on the Island, so this is pretty excessive.)The receptionist then became belligerently rude and said it was my problem, not theirs that they forgot to let us know. When I asked to speak with a manager she said there was only an owner above her and they would call me back. This never happened and when I tried to call back they refused to answer or return my calls. I will be filing a complaint with the Better Business Bureau!! Also, the carpet was not cleaned very well. T