CHF Mechanical Services Inc.

Long story short, they came the first day and ban-aid my unit to work.. twice. they did come on two different service calls within two months of each other. Was told on the 1st service call that all the unit needed was the coils to be cleaned and that the levels of freon was right on the money as to where they needed to be. Today they come again, to tell me that the unit is 1 & 1/2 units low on freon (which is really low), and that I needed to have some added, and the pipe sealed, because of a slow leak. I asked why wasn't this done on the first visit, as I specifically asked them to check it, and was reassured that it was without any issue. If it had a "slow" leak it would have been leaking when they came the first time. I can never get a clear answer from the service tech. He acted like

My former management company supposedly used this company to do repairs for our rental. We just ended our contract with them because of their questionable practices, which made us dig into the work orders used over the past few years. According to them, CHF charged $490 to replace a kitchen faucet, and then a few weeks later charged another $135 to "reattach" the same kitchen faucet that they had just installed incorrectly. They also were called to repair a leak in the AC, which required three visits over the the course of a few months, costing us over a grand just to "fix" the leak. We had no say in any of these repairs due to the contract, but now we are writing this review to warn other customers. We work in the construction and will never work with these people for our own properties.

I have been using CHF for over 3 years and they have always been very responsive when called, particularly in emergency situations. I had a leak in my hot water tank and they were here within 24 hours. So far, most work, both plumbing and with the HVAC system has been done correctly and the problem has been solved. The one time a problem continued, they returned quickly, found the problem, and performed a successful repair.

Air conditioning wasn’t working after several very hot days in early July. I called CHF and when they heard my air was completely out, they sent a technician over later in the day. The technician quickly fixed the problems on both of my air conditioning units and had them up and running in 20-30 minutes. While he was here on the job, he was courteous and took care to keep my home clean while he worked. An excellent job!!

Update from the response: 1). I wish it was true that ONLY compressor was charged. I got a call yesterday asking me for money for diagnostics, which again, did not result in any solutions to our problem. 2). Because of the delay, we now have to spend thousands of dollars fixing the wall since the water damage lasted for so long. 3). Again - I understand the communication difficulty as we were working with a management company; however, there has never been a single time they were not able to reach me to discuss an invoice. I don't usually write reviews. But this has been the experience of a life time for us, in a bad way. We first reached out to them way back in June when our AC wasn't functioning properly. They went in to diagnose it and told us we need to get a new compressor. We spent