Chimney Safe Chimney Company

They did a fine job and were informative but told me $219 over the phone then charge me $435. They were here for less than an hour and performing a job that doesn't have materials cost then charged $435. I have two vertically aligned fireplaces that were quoted at $219 total over the phone then charged $219 for one and an additional $210 for the other. At this price I will be cleaning my own chimney in the future.

The lady I made my appt., with was fairly misleading. She stated that my cost to have my chimney inspected and cleaned would be “somewhere between a 129 dollars to 219 “if extremely dirty.” Although, the workers were friendly, the main guy said my chimney was not “too bad or dirty, and was a manufactured model, so no need for a camera or anything.” I assumed my cost would be “somewhere “in between” the rates explained by their company. However, I was charged the entire 219, even though I was told “ it’s not too bad or dirty.” Additionally, if you use a card you will have to pay a fee. I feel these practices are misleading and deceptive! ,it also seemed like all they did was vacuum out my wood fireplace for 30 minutes with a shop vac. He also had a young guy, ( whom seemed like he was in

Had them come out and do a inspection and a estimate on our fire places, for damages. Was at the house for 10 minutes. Charged us $130. And never gave us a email with a estimate with repair cost. So felt like we gave them $130 to come over and shine a flash light in our chimney and tell us it can't be used. We knew that.

I had a flue fire and called another chimney service who kept putting me off. Chimney Safe responded in 2 days. Joe cleaned my flue and collected a 5 gallon bucket full of debris. They did and excellent job. I will use the every year.

Have had a couple services provided by Chimney Safe now and after this last appointment we are customers for life. Explained what was and was NOT needed in order to keep our chimney and fireplace safe. Provided all services and repairs with the utmost respect and quality. Great communication concerning appointment times, willing to answer any questions and overall just a great and trustworthy group of people.