Chimney Scientists

I always feel anxious when I have a tech come out to our house because they're the expert and therefore they have the upper hand. There was a crack in our fireplace -- and we haven't had it cleaned since the house was built. We were well overdue. While it did take a few weeks to get an appointment, once Anthony got here he was phenomenal. Despite what ChatGPT told me, our fireplace actually was in a steel box -- so the small crack was inconsequential. He did recommend a cleaning & inspection -- which I am happy to have done, and also suggested how to find a replacement grate online inexpensively. Chimney Scientists scheduling and notification system is great, and Anthony didn't take me for a ride. I would absolutely recommend them.

Mark W. came to provide initial quotes and was very knowledgeable, sat down and discussed all available options and didn’t try to push or oversell anything; only the necessities. Very impressed with the company from this first meeting, and the financing and amazing warranty are a huge plus!

Outstanding Professional Service - Exceeded Every Expectation I recently had Chimney Scientists perform extensive restoration work on two large brick chimneys, including exterior repointing, flue relining, firebox repointing, and gas log replacement. Their professionalism was absolutely exceptional from start to finish. Communication & Scheduling: They always arrived exactly on time and sent text messages when the crew was en route, complete with a live GPS map and photos of the technicians coming to my property. The office staff was spectacular - consistently professional and returned calls promptly. Thorough Assessment: The initial inspection was incredibly comprehensive. They used a chimney camera for interior inspection, explaining everything on the video screen in real-time, then cond

Sadly, our experience with Chimney Scientist was disappointing from beginning to end. Over the course of 10 weeks, with multiple calls to a manager and two technician visits, we were continually assured that our Hearthstone wood-burning stove could be serviced. We paid $165 for the initial inspection in August 2025 and were told service would follow. Only after weeks of waiting were we informed that they could not service our 20-year-old stove -- something that would have been very helpful to know upfront before scheduling, paying, and waiting nearly two months. When I asked to speak with the president to share our experience, I was told he was not available and would not discuss the matter. While I was refunded the inspection fee, we are now back where we started, two months later, having

Can't say enough good things about their work. Nick, Josh, and Lynel were extremely professional. They arrived on time. Told us exactly what they were going to do. Showed us detailed pictures of the completed project. I recommend them highly.