City Wide Plumbing

Had a plumber come on Monday. Called the week before to set it up. Told him where I lived, exactly what I needed done. He told me, up front, it would be $95 an hour. I said okay. Monday he shows up. Says my water heater wasn’t where he expected (he was running a gas line for my stove, about six feet feet away), that he’d need to run back for a gas line. His office is about 25 miles away. He never asked questions and hadn’t been to my house, so I don’t know why he made assumptions like that. Whatever. Two new plumbers came back to do the job. I’d let him know that I also needed a pressure regulator replaced on the water heater. We had the part (my husband was originally going to replace it). They replaced that quickly. Rather, instead of cutting the copper pipe, they switched out the inna

I’m not one for negative reviews but this is the absolute worst company to deal with. Do NOT use them. I have been having issues for 3 WEEKS due to this company. They show up without proper equipment and without proper help. Said they would come back with proper help and I’ve waited THREE WEEKS calling and leaving messages with no response. Spoke with Hayden yesterday (finally) and explained the situation. I had good faith he would correct his wrong doing. I was wrong. The meth head that showed up the first time (not exaggerating) called this morning and said he can not come bc they sent him with a man that can barely walk (again). Called the owner asking WHY he didn’t send proper help after I explained yesterday he didn’t send proper help and he said that is bc the old man is the licensed

Called on Monday 8:30 talked with Cory said he would come by that afternoon also called at2:00 left message ask for a call back. Never heard from him. Apparently they don’t want my business.

They have done a great job and are very professional.

I am a long time customer of City Wide Plumbing. I would never even consider using another company. Always the best !