Clopay Corporation - Baltimore Distribution Center

If you have any compassion for disabled people you may want to see how the distribution manager Rob Skidmore responds to people making fun of someone regarding down syndrome. Very sad and sad that he represents this company with that thought process.

Ordered 2 doors in September told they be in in October late October they show up late January Open em up to find out the gear that goes inside the rollup doors are not there here it is march and still no answer on what they gonna do can’t get a answer from anybody

I have been going back and forth on wrong parts shipped for my garage door replacement and it still has not been settled. I sent photo of parts needed and nothing has been done to rectify the problem.

11 weeks for a clopay door is b s Ordered through HD which I do not fault but door ordered with a high lift track. Some dipshyt from clopay decided on their own to cancel the high lift track and instead shipped door with standard track. Was td it will ne 3 weeks to correct the track which was 2 weeks ago. So now its 5 pweeks and am now being td it will be after the first of next month. Never again, if they cant get it right then moving forward all my door orders will be overhead or Wayne dalton. I have a customer very upset with me for something that clopay messed up. I'd recommend people take their door business elsewhere. So I give clopay 0 stars rating

Every time i come here for any order the office people are rude and the loading dock workers take for ever