Coast to Coast Carports

Our Sales Rep. Jason was very good in helping us design our building. He returned phone calls and emails immediately. Jann, Permitting /Licensing Coordinator was very efficient in obtaining our State Permit and Business License necessary for us to build. Darla, Customer Service Manager informed us when our building went to manufacturing and scheduled when the material and crew were arriving. She kept us well informed and updated us on any changes. The installation crew were fantastic. They worked long hours with very little breaks if any. They were so efficient and amazed us how well they worked together. We highly recommend the finished product. It’s outstanding! Our only disappointment was the delay in the building. There was a miscommunication regarding the size of our struct

The quality is very low on the product, and the customer service is even. worse. We had part of the roof rip off less than a year after it was installed. I have been trying to get it repaired under the warranty for 4 months. Update 12-23 After six months of numerous interactions with customer service, I still do not have an installation date for the repair. Very frustrating as we live in a cold climate and we have an open gap in our building. I definitely would research one of the more reputable companies in the industry. The damage has gotten worse over the months due to the lack of responsiveness to address the issue.

WORTH THE WAIT I ordered our carport in person at the Knoxville, AR location. Coast to Coast was recommended by a trusted friend who’d used them before. At this time I noticed their reviews were not perfect, but acceptable. While I was there I took a look around the facilities and found no concerns. The place was professional and clean enough for me to continue. I met with a sales lady that was very helpful and knowledgeable enough. I ordered a 20 x 30 carport and was informed that the lead time was 8-10 weeks. I paid my deposit and left. Five stars to this point. At approximately week 10, I received a phone call that the builders would arrive on a particular Saturday afternoon. They did not show up that day. Not happy. The next day I left the state to work for a month. They

Great communication, prompt service. Scheduling was so easy to deal with. From bare dirt to DONE in a day and a half. Thank you so much. Your crew was amazing. Highly recommend these guys. We've already had several compliments and it just got done. 😁😁😁

My Mother paid for a Carport deposit in December 2022 she put $200 down. She was told in January the parts had to be ordered so she paid $700 more no one called her My MOM had to call them. The end of Jan Ashley called her stated they would be there Feb 4th was the schedule date they gave her. My Mom waited. The never showed up they never called but that Saturday while My MOM was out of town they showed up and she told them no because she wanted to tell them where to put it up. They left all the equipment in her front yard and left and never called or came back. Mom called to reschedule we asked for Ashley and a different girl answer And was extra rude for no reason telling us Ashley was busy and would call us back. We waited a week never got that call\. I We asked for the money bac