Coastal Emergency Restoration Service

They were at my doorstep in 1 hour and I couldn't be more pleased! Just had my water heater bust, dumping 20-30 gallons in one of the bedroom closets and half the room on a Saturday afternoon. After a quick Google search for emergency water extraction, Coastal out of Lynn haven just happened to be the first company I called. After I talked to the answering service, they put me right through to Alan, the owner. In 1 hour, Cody the tech was calling me and in my driveway. Cody got right to it and brought in the water claw! I was very impressed with Cody's professionalism and attention to safety and detail. Having experience with carpet cleaning, personally, I watched him do an outstanding and thorough job. They loaned us a utility fan for under the carpet and the biggest dehumidifier I've eve

WOW, WOW, WOW!! AMAZING service! These guys were so nice and did such a great job!! They definitely went above and beyond and even cleaned up after themselves when they were done with the job!! JaNay who we made the reservations and payment with was seriously the nicest human I have ever talked to! I'm thoroughly impressed with this business and will definitely use them again and again when needed! HIGHLY RECOMMEND!!

Such a down-to-earth business! This family-oriented business truly shines in their customer service. Couldn't be more pleased with this company! :)

Had to be called back because they forgot a return vent after we asked him 3 times. Sent pics to the office and she had them come right back. Their suggestion was to wait outside while they blasted a microbial spray through system.....came back in and one employee was washing up in our kitchen sink. Wash your hands, yes...not your arms. He was cleaning out equipment in our kitchen sink as well. Did not feel good about that. Furnace room was left messy and filter was never changed. Thought that would have been part of the process. For $475+ not real happy.

We received a coupon to Coastal and decided to use them for our move-out carpet cleaning. We have a pretty decent size townhouse with the entire upstairs being carpeted. They did one pass and spent maybe thirty minutes total on the carpets. It should have taken at least an hour. We have since failed our move-out inspection due to the carpet, have had our security deposit withheld, and have had to make two trips BACK to the property to take care of missed stains. And the thing of it is, they're coming right up. If the carpets had been cleaned correctly and adequately, we wouldn't be going through the headache we're going through now. I do NOT recommend Coastal.